Privacy Policy
Last Updated: 14-08-2026
AASRAA (“AASRAA”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and online donation/payment facilities.
This Privacy Policy explains what information we may collect, why we collect it, how we use it, how we protect it, and the circumstances in which it may be shared.
By using the AASRAA website or submitting information through our online forms or donation facility, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use our website, we may collect information such as:
Information provided by you
- Name
- Email address
- Mobile/telephone number
- Postal address
- Donation amount
- Information required for issuing a donation receipt
- Organisation or company name, where applicable
- Any other information voluntarily provided by you
Transaction information
When you make an online donation, information relating to the transaction may be received by AASRAA, such as:
- Transaction/reference number
- Date and time of transaction
- Donation amount
- Payment status
- Payment method or payment gateway reference
- Other information required for reconciliation and accounting
AASRAA does not require you to provide your full card number, CVV, UPI PIN, banking password or similar confidential payment credentials directly to AASRAA.
Payment information entered into the payment gateway is processed by the relevant payment service provider under its own security, privacy and compliance practices.
Automatically collected information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser and device information
- Operating system
- Pages visited
- Date and time of access
- Referring website or page
- Basic website usage information
This information may be used for security, website administration, troubleshooting, analytics and improving our services.
2. How We Use Your Information
AASRAA may use personal information for legitimate organisational purposes, including:
- Processing and acknowledging donations.
- Issuing donation receipts and related documentation.
- Maintaining financial and accounting records.
- Responding to enquiries and requests.
- Verifying transactions and resolving payment issues.
- Complying with applicable legal, regulatory, accounting and reporting requirements.
- Preventing fraud, misuse and unauthorised transactions.
- Maintaining the security and functionality of our website.
- Improving our programmes, website and communication.
- Communicating with you regarding your donation or enquiry.
- Sending organisational updates or communications where permitted and appropriate.
We will not use your personal information for purposes that are incompatible with the purpose for which it was collected, except where permitted or required by applicable law.
3. Legal Basis for Processing
AASRAA processes personal data only for lawful purposes and, where required, based on appropriate consent or other lawful grounds recognised under applicable law.
Where consent is relied upon, you may have rights relating to that consent as provided under applicable data-protection law.
4. Sharing of Information
AASRAA may share relevant information with trusted third parties where necessary to operate our website, process donations, maintain records or comply with legal requirements.
These may include:
- Payment gateways and payment service providers.
- Banks and financial institutions.
- Website hosting and technology service providers.
- Accounting, auditing or professional service providers.
- Government authorities or law-enforcement agencies where disclosure is required by law.
- Other service providers acting on behalf of AASRAA and subject to appropriate confidentiality and security obligations.
AASRAA does not sell or rent donor personal information to third parties for their independent marketing purposes.
5. Payment Gateway
Online payments may be processed through a third-party payment gateway.
When you proceed to make a payment, you may be redirected to or interact with the payment service provider’s systems. Information submitted through those systems may be governed by the payment provider’s own privacy policy and terms.
AASRAA does not control the privacy practices of third-party payment providers and recommends that donors review the relevant provider’s policies where appropriate.
6. Cookies and Similar Technologies
The AASRAA website may use cookies or similar technologies to provide essential website functionality, remember preferences, improve performance and understand website usage.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.
7. Data Security
AASRAA takes reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Accordingly, while AASRAA takes reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
8. Data Retention
AASRAA retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including maintaining donation, financial, accounting, audit and statutory records where required.
Certain information may therefore be retained for longer periods where required by applicable law, regulatory requirements, accounting requirements or legitimate organisational purposes.
9. Your Rights
Subject to applicable law, individuals may have rights concerning their personal data, including rights to:
- Obtain information about the processing of their personal data.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal data where applicable.
- Withdraw consent where processing is based on consent.
- Raise a grievance or complaint regarding the processing of personal data.
Requests relating to personal information may be submitted using the contact details provided below.
AASRAA may need to verify the identity of the person making a request before acting on it.
10. Children’s Privacy
AASRAA’s programmes may involve children and young people. Personal information relating to children is handled with particular care and in accordance with applicable laws, safeguarding requirements and organisational policies.
The online donation facility is intended for donors and is not designed to knowingly collect personal information from children for independent use or marketing purposes.
11. Third-Party Websites
Our website may contain links to websites operated by third parties.
AASRAA is not responsible for the privacy practices, content or security of those websites. Users should review the privacy policies of external websites before providing personal information.
12. Changes to This Privacy Policy
AASRAA may update this Privacy Policy periodically to reflect changes in our practices, technology or applicable legal requirements.
The revised policy will be published on this page with an updated “Last Updated” date.
13. Contact and Grievance
If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact:
AASRAA
Registered Address – Aasraa, 119/1 Vasant Vihar, Dehradun 248006, Uttarakhand
Phone: +91-9045056991
Email: aasraa@aasraatrust.org
For privacy-related requests, please mention “Privacy Request” in the subject line of your communication.